Association FAQs
How long does it take to get a Condominium/Lender Questionnaire?
Our standard processing time is 5 business days. We also offer an expedited 3-day service via our online portal.
Are your HOA managers certified?
Yes. Our team includes CMCA® and AMS® professionals who stay active in the Community Associations Institute (CAI) to bring the latest best practices to your neighborhood.
Can you help our HOA with insurance and financial transparency?
We provide full financial management, including capital reserve planning. Through our partnership with Ai Insurance Services, we also help associations find tailored, competitive insurance coverage.
How does Brooks Real Estate handle rule enforcement and community violations?
We believe that consistent and fair enforcement is the key to maintaining property values and community harmony. Our managers conduct regular site inspections to ensure compliance with your association’s specific Covenants, Conditions, and Restrictions (CC&Rs). When a violation is identified, we follow a structured, legal process: starting with a friendly courtesy notice, followed by formal written warnings, and, if necessary, coordinating the hearing process as required by Virginia law. We act as a neutral third party, removing the burden from the Board of Directors while ensuring the neighborhood remains well-maintained.
Do you assist with HOA budget planning and Virginia-mandated reserve studies?
Absolutely. Financial transparency and long-term planning are core pillars of our service. We assist the Board in developing comprehensive annual budgets and navigating the Virginia Property Owners’ Association Act requirements for reserve studies.
Per state law, we ensure your association conducts a full reserve study every five years (with annual reviews) to confirm that your “capital components” (roofs, roads, and pools) are adequately funded.