Tenant Services

For Tenants …… our Leasing and Management process makes renting easy.

  • We provide a simple process for leasing a home through Brooks Real Estate
  • You will find we have a broad range of Properties to choose from Our on-line presentation of all of our Properties is easy to navigate
  • Each property has an extensive photo gallery, mapping and descriptive information, so that you have everything you need to inquire about any of our properties listed in our program, and make the right decision in selecting a rental home
  • Further, you can contact any of our Leasing Staff to make an appointment to see a property. You will find our staff is seasoned and experienced. Our process has been developed over 130 years, which allows us to provide residential services that are both professional and personal.
  • In leasing a property from Brooks Real Estate, you will find the process is well defined and very accessible. From the on-line rental payment options, to our automated work order request system for reporting repair items that require our attention; and, a 24 hour emergency reporting system for those extreme situations.
  • We have a maintenance program within our company that is very responsive and extremely talented. And, with so many years in business in the community, we pride ourselves on vendor relationships that we can trust to do excellent work and to be professional at all times.

Should you choose one of our properties to make your rental home, we look forward to working with you, and are confident you will find your stay at one of our properties to be enjoyable and comfortable.

We Provide Residential Leasing and Management Services for Investors and Landlords

For Investors and Landlords…… our Leasing and Management process makes owning residential investment property easy and profitable.

Our staff is experienced, and our process has been developed over 130 years of providing residential services, it is systematic, and fine tuned. The Programs are:

RESIDENTIAL PROPERTY MANAGEMENT/LEASING PROGRAM

We strive to meet all of our clients needs while providing our expertise in all aspects of management, i.e.: leasing services, accounting, administration, facilities management, financial services, compliance administration, and relationship management with tenants and vendors. This program provides the following services and care for your investment:

  • Establish a fair rental market price though a comprehensive market analysis
  • Provide recommendations to enhance property marketability
  • Market your property through a comprehensive local and internet marketing program
  • Screen prospective tenants and demonstrate your property to potential tenants
  • Process Application/Background and Credit reports to assure caliber tenants
  • Prepare all paperwork, including Lease Agreement, Rules and Regulations, and required addendums
  • Complete an initial walkthrough inspection
  • Collect Security Deposits and Rents.
  • Inspect the exterior of your property on a recurring basis and provide semi-annual interior inspections to assure the property is well maintained
  • Provide our clients with monthly financial report on their investment along with recurring overviews from the Property Manager
  • Provide on-line rent payment services, to include, ACH, Direct Deposit, Credit Card and check payments
  • Provide 24/7 Maintenance Services to our clients and tenants and for ease of reporting on-line work order request system
  • On-line Disbursement of Funds
  • Move-out Inspections
  • Final disposition of funds and property status

LEASE ONLY SERVICES

This program is for investors who would like to manage and maintain their own investment but would like Brooks Real Estate to provide them with a qualified tenant. These services would include:

  • Establish a fair rental market price though a comprehensive market analysis
  • Provide recommendations to enhance property marketability
  • Market your property through a comprehensive local and internet marketing program
  • Screen prospective tenants, and demonstrate your property to potential tenants
  • Process Application/Background and Credit reports to assure caliber tenants
  • Prepare all paperwork, including Lease Agreement, Rules and Regulations, and required addendums
  • Complete an initial walkthrough inspection
  • Collect Security Deposits and first month’s Rents

HOME GUARD SERVICE

This program is beneficial for any property owner that is away from their property for an extended amount of time. This service offers the following benefits:

  • Inspect the property periodically
  • Provide our clients with photos and recommendations on maintaining the property’s condition and value
  • Receive payables for property’s expenses
  • Oversee contracted maintenance and vendor services
  • Provide monthly financials for receipts and payables

Our Team

Crisney Brooks
Residential Property Manager
crisney@brooks-re.com
(757) 345-3105
More Info…

Trina Johnson
Administration
trina@brooks-re.com

Angela BaileyAngela Bailey
Residential Property
Manager
(757) 345-2527
angela@brooks-re.com
More Info…

Connie Robbins
Agent Services Coordinator
connie@brooks-re.com

Jim Halstead
Residential Property
Manager
(757) 345-2527
jhalstead@brooks-re.com
More Info…

Elaine VonCannonElaine VonCannon
Residential Property Manager
(757) 288-4685
elaine@brooks-re.com
More Info…

John WilsonJohn Wilson
Owner/Principal Broker
(757) 345-5060
jwilson@brooks-re.com
More Info…